
Chat Response Time Report
Spot agents who could speed up their work, and shorten your response time.
Spot agents who could speed up their work, and shorten your response time.
Track and manage employees’ hours and view agents’ status in real-time.
All key performance metrics in one place. Find areas where your entire team and individual agents can improve.
Check how many agents you’ll need to cover chats next week, and schedule shifts with ease.
Help your team be more efficient. Analyze chat duration for different agents, tags, and groups to see where you can improve.
Use Google Analytics integration to track impact of website chats on online sales and gather valuable marketing data.
Analyze thousands of chats in minutes
Monitor LiveChat events on your Mixpanel account. This integration allows you to store events like starting a chat, filling out a pre-chat survey and more.
Test
Log LiveChat-related data in your Kissmetrics to learn more about your customer service activities and store lead information.
Leverage custom statuses, automated workflows, and real-time monitoring to improve reporting and boost your team's productivity
This is single payment app
The app displays statistics of agents' activity.
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Let the user know what the app does in one sentence.
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testing deposits and refunds
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