Easy Digital Downloads
Add LiveChat to your Easy Digital Downloads to increase conversions and improve customer experience.
Works with LiveChat
Easy Digital Downloads is an e-commerce solution for selling digital products through WordPress. Its primary goal is to make selling digital products, such as eBooks, themes, plugins, simple and complete. It works as a WordPress plugin, so it's easy to integrate with your website. EDD comes with a set of e-commerce features so you can create a product catalog, set up payment methods and manage stock availability or apply discounts. And as far as the layout and design of your online store are concerned, Easy Digital Downloads works on any almost any WordPress theme. From email marketing to social, EDD integrates seamlessly with a range of first- and third-party extensions.
Key Features
Provide effective support to your customer base
By offering such tools as canned responses and proactive chats, businesses benefit from responding to problems quicker than ever.
Native integration
To make sure that LiveChat will work with your Wordpress perfectly, we created a dedicated plugin – always ready and waiting to deliver one of the easiest integration in our Marketplace. And to make things even smoother, we are throwing a step-by-step tutorial. Because we like to make your life easier.
Heads-up for your agents
With LiveChat for Easy Digital Downloads you can give your agents heads-up, showing them which products are viewed by your customers and what is currently in their cart – and all of that in real-time! Use this opportunity and allow your agents to target your customers' exact needs!
Benefits
Provide a quick means of customer support
Customers want a fast response time to their queries and problems. With LiveChat, you can offer real-time help, ensuring more sales and customer satisfaction in the process.
Live chat can increase your conversion rate by 29%
All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.
Create repeat customers through live chat
With live chat, you can have a direct contact with the customer that allows you to maintain and improve loyalty to your brand.