elevio
Keep your communication channels handy for your customers.
Works with LiveChat
Elevio makes it easier for a user to get help from you. It is a widget, which you can place on your website. Then it works like a container for your actual customer service tools. From now on visitor will be able to use your ticketing system, live chat and knowledge base from one place.
Key Features
Manage your help channels
Using multiple help channels on your website may get your customers confused. With LiveChat for Elevio, you can make sure that your customers will be able to always reach you via chat, in case that your Knowledge Base article was not enough.
Keep everything at check
With LiveChat for Elevio, you can make sure that all of your help channels will be available in one place. From knowledge base to chat, you can now make sure that your customers will not have to look through your website for any of those.
Match your website's design
LiveChat for Elevio allows you to customize the widget so that it'll match your website's design. Simply choose the color and the icon of your Elevio button and see how seamless they are together!
Benefits
Create Self-Service Support
Give your customer the possibility to help themselves to help themselves when they encounter a problem with your products or services.
Combine all support channels into one module
Linking LiveChat with FAQs and knowledge bases enables your company to provide detailed and instant help for your customers.
Say goodby to frustrated customers
People love to chat. With speed and timeliness on your side, you can provide immediate support to those who don’t want to get stuck on hold or wait days to receive an answer.