FullContact
Get additional information on your visitors during chats using the FullContact app.
$1 / mo, per agent
Developed by Barrel Roll
Works with LiveChat
The FullContact API suite allows your business to gather more information about customers and leads. This software lookups information about a specific person or company. It connects data keys associated with a persons email address, phone number, company domain or social profiles and returns a complete customer profile. After gathering information, FullContact stores contacts securely. From here, it keeps these profiles up-to-date with monthly or daily updates. By monitoring public social media and photos, FullContact’s activity log feature keeps feeding new information back into stored contact profiles.
Key Features
Gain some insight on your customers straight from the chat!
Gain additional info like for which organization is your customers working for and what is he responsible for in his job. All that it takes is your customers' email and we will take care of the rest.
Easy installation
Don't get yourself busy with the installation process – with our step-by-step tutorial and straight-forward settings panel, all you have to do is copy and paste your API key. It's that simple!
Benefits
Make personalization a priority in customer service
Easily access all of the publicly-available information the customer, such as their social media profiles -- then use that data to provide more personalized support.
Leverage the personal information to aid sales
Access valuable information on your visitors straight from the LiveChat agent app.
Win more returning customers
With live chat, you can have a direct contact with the customer that allows you to maintain and improve loyalty to your brand.
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Barrel Roll. You can also suggest improvements or request new features in the upcoming versions of FullContact.