Helpmonks
Integrate LiveChat with Helpmonks and keep all of your communication in one place!
Works with LiveChat
Helpmonks is the mail collaboration platform. It lets your team works in customer service or sales in a seamless way. You can organize and prioritize emails by assigning them to team members, labeling important conversations or closing completed inquiries. What is more, you can store user data and trigger an email when the user interacts with your service. Keep your users engaged with your service by sending them useful information or tips after a certain action. Finally, it is integrated with LiveChat, which gives you an opportunity to communicate with your customers after a chat effectively.
Key Features
Keep all your communication in one place!
With LiveChat for Helpmonks you can make sure that all of your communication will be kept in one place. Whether thinking about chats or tickets, make sure that you will keep everything neatly organized.
Reply to chats straight from your email
LiveChat will automatically send your chats to Helpmonks inbox. Whenver your customers will leave you their emails, you will be able to reach out to them straight from your inbox! Use this opportunity and make sure that no customer will stay unattended.
Benefits
Reach customers inbox after a chat
With LiveChat comes tons of customer data — the pre-chat survey collects contact details, chat transcripts give powerful sales insights, and post-chat survey can be used to gather feedback. You can use it all of these to communicate after a chat with Helpmonks.