IRIS CRM
Chat live with your online visitors through IRIS CRM.
Works with LiveChat
IRIS CRM (Integrated Reporting is Simple) is a sales automation software company servicing clients in the payments industry. It lets you track leads, appointments, tickets, commissions and live accounts. IRIS CRM also offers reports for clients in formats conducive to determining productivity and growth. IRIS CRM is a certified PCI Level 1 Compliant Service Provider.
Key Features
Connect with merchants on your website
Connect with merchants on your website and provide them with immediate help, whenever the question will arise!
Create a quality service
With LiveChat added to your IRIS CRM you can easily create a quality service for your merchants. Provide them with help or instruct them on whatever topic you may think of – all of that straight on your website!
Benefits
Gather details about visitors and convert them into customers
The context gained from CRM records is key for sales and support team as they chat live with prospects. This integration provides that context right where they work - in the LiveChat agent app.
Talk to your merchants in real time
Connect with your customers on the website, provide them with immediate help when questions arise.
Personalize communication and better nurture your leads
Relevant CRM information such as company name, last order and phone number is displayed directly in the chat window so you know offer more personalized, informed service from the start.