Kissmetrics is an analytics and conversion platform built to optimize marketing. This software connects sessions of activity across devices. These insights help identify important patterns within audience segments. Kissmetrics help to measure the impact of marketing efforts, improve campaigns, and know users better.
Key Features
Integrate LiveChat with Kissmetrics and store LiveChat related data straight in your Kissmetrics dashboard! Without any additional actions you can easily store and then analyze how your customers are interacting with LiveChat on your website.
Benefits
Log LiveChat-related data in your Kissmetrics to learn more about your customer service activities and store lead information.
With LiveChat comes tons of customer data — the pre-chat survey collects contact details, chat transcripts give powerful sales insights, and post-chat survey can be used to gather feedback.
The LiveChat-Kissmetrics integration gives you the ability to see just how effective LiveChat is at creating conversions and increasing conversion rate.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact text|. You can also suggest improvements or request new features in the upcoming versions of Kissmetrics.