TeamViewer

Access and control your visitors’ desktops remotely using the TeamViewer app.

Developed by text|

Works with LiveChat

TeamViewer connects any PC, server, or device on any platform globally in a few seconds. This software can help reduce travel costs and downtime by keeping all your people and devices connected. You can access your office PC from the road, participate in video conferencing across town, or share your screen for remote support from the other side of the world. TeamViewer’s dedication to security means you won’t have to worry whether confidential files or sensitive information is at risk when connecting to devices. All connections and data are private.

Key Features

Dead-easy to use

One click – that's all it takes to integrate LiveChat with TeamViewer. But it gets better. Just to make your life easier, we will automatically provide your customers with the exact instructions on how to enable a screen sharing session with you. How awesome is that?

The most reliable screen-sharing software now ready for LiveChat

With our TeamViewer integration you can be sure that you'll be able to provide your customers with the quality assistance – whenever they need it. All of that with one of the most reliable and trusted screen-sharing software on the market!

Taking care of things for your customers just got a whole new description

In addition to the instant, over-the-chat support that you already offer to your clients, now you can elevate your Customer Service to entirely new level. Integrate LiveChat with TeamViewer and make sure that no the issue will stay unresolved – and without your customers' attention.

Benefits

Understand customer context to solve their problems faster

One click is all it takes to access customer's browser window in real-time, resolving chats faster and leaving customers delighted.

Work smarter and more efficiently

TeamViewer seamlessly integrates with LiveChat, making it easy to immediately understand what issue the customer is having.

Easy troubleshooting

Use this integration to save both your and your customer’s time, which can result in closing more sales!

App Privacy

Safety begins with understanding how developers collect your data

Privacy and security practices can differ depending on how you use the app. When you install the app, it will automatically receive permission to access specific account data listed below. These permissions enable the app to work properly and offer the features you expect.

Installing TeamViewer will give the developer access to:

View

Agents, Customers, Archives

Edit

Settings

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact text|. You can also suggest improvements or request new features in the upcoming versions of TeamViewer.

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